If you wish to return or exchange an item, you can easily order a return label. The process varies depending on your location. Please select the appropriate country below for detailed instructions on how to get your return label.
Register Your Return: Before sending your return, please ensure you have registered it on our website at https://www.skolyx.se/en/return. This will allow us to process your return or exchange quickly.
Include Your Order ID: Please include your order ID and clearly state which items you are returning or exchanging in the package.
Return Shipping: The return shipping cost will be covered by you unless specified otherwise.
* Information for Sweden: For returns or exchanges of products other than footwear, you can buy a return shipping label at cost price. If you have requested a return for a refund or exchange of shoes, a return shipping label will be automatically sent to you by email.
If you need assistance or have any questions, please don’t hesitate to contact our customer service at ktj@skolyx.se
Return Label - Sweden
Return Label - Germany
Return Label - Austria
Return Label - Hungary
Return Label - Czeck Republic
Return Label - Spain
Return Label - Slovenia
Return Label - Romania