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Prepaid return label outside EU | Skolyx
  • Prepaid return label outside EU | Skolyx
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Prepaid return label outside EU

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$35

NOTE: Please use the code "returnlabel" at checkout to avoid being charged shipping costs on your purchase.

Pre-paid return label if you need to return / exchange something from outside EU. We will connect the return to the original shipment to make sure that the VAT/duty/tax gets handled correctly by DHL here in Sweden when package is received back. If you use national post or similar additional costs may occur, this service avoids all extra costs. We will contact you for return instructions within 24 working hours after the order of the return label.

If you live in a remote area (defined by DHL) we reserve the right to contact you and let you know if any additional costs might occure from DHL, you can always choose to cancel the return label if thats the case. The label is valid for return for 1 pair of shoes or 3kg parcel (volume or weight based). If you return shoes make sure to ship them back with an other box without empty space. In case you order 2 or more pairs and return 1 pair for example, make sure to cut down the outer box to not ship empty space. If a box for 2 pairs is used to return 1 pair we will deduct one additional label cost from the return refund

Fast worldwide deliveries
Exchange/return items until Jan. 7
Free shipping in EU on orders above €120
Quantity

Shipping & delivery

EU: 2-5 business days. Free shipping from €120.
Switzerland: 1-4 business days. Free shipping from €200.
Norway: 1-4 business days. Free shipping from 900kr.
USA: 2-5 business days. Free shipping from $300. No extra customs charges for orders under $800. VAT is deducted.
Rest of the World: 2-7 business days. VAT is deducted on orders outside the EU. Shipping cost varies by destination.

To read more about shipping and delivery click here.

When ordering engraved products, there is an additional delivery time of 5-8 working days. In the case of a special order (customized shoes where you choose the leather, sole, etc.) of shoes, so-called MTO (made to order) / GMTO (group made to order), the estimated delivery time is about 6-8 weeks.

Returns & exchanges

You may return or exchange whole or part of your order if you notify us within 14 days after you received your products. Return costs are covered by you and shipping of exchange products are covered by us.
Return and exchange rights do not apply to products with engraving, made to order products and group made to order products.

To read more about returns and exchanges click here.

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